Objective To analyze the differences in the distance between patients with mental disorders and medical services, so as to provide references for the allocation of mental health resources in Hebei Province. Methods From June to August in 2016, the patients who has been diagnosed with mental disorder in the second epidemiological investigation of mental disorders in Hebei Province were investigated for the distance from medical services and the their method of seeking for medical service by questionnaires. Descriptive analysis of data and χ2 test were performed. Results A total of 2 186 questionnaires were released. The number of recovery questionnaires which met the recovery criteria with full filled information was 1 961: 1 826 cases of mental disorders and 135 cases of mental retardation and dementia. The constituent rate of patients within a distance of 30 km was 67.67%( 1 327/1 961). There were 426 cases patients who have not been treated for mental illness. Other patients have taken different methods to seek medical services like mental health institutions, clinics and hospitals, or have taken superstitious and other non-medical methods. The differences between constituent rate of treatment distance and methods of seeking medical service were statistically significant( P < 0.05). Conclusions The distance between medical service and patients are different from cities in Hebei Province. The access to mental health service and feeling in patients with different treatment distance are different.